Privacy Policy
Effective Date: January 1, 2026
OunceOfGoldAndSilver.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using this website, you agree to the terms outlined below.
1) Information We Collect
Information You Provide
When you use our website, we may collect information you provide directly to us, including:
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Name
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Billing and shipping address
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Email address
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Phone number
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Order details
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Account login information (if you create an account)
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Messages sent through contact forms
This information is collected primarily through our WooCommerce checkout and account system.
Information Collected Automatically
When you browse our website, certain information may be collected automatically, such as:
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IP address
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Browser type and device type
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Pages viewed
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Date and time of visits
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Referring website
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Shopping cart activity
We may use cookies and similar technologies to improve site functionality and user experience.
2) How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Send order confirmations and shipping updates
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Provide customer support
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Detect and prevent fraud
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Improve website performance and usability
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Comply with tax and legal requirements
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Send optional marketing emails (if you opt in)
We do not sell your personal information.
3) WooCommerce & Payments
Our store operates using WooCommerce.
When you make a purchase:
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Payment details are processed by secure third-party payment processors.
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We do not store full credit card numbers on our servers.
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Payment processors handle your financial data according to their own privacy policies and security standards.
We retain order information for accounting, tax compliance, and fraud prevention purposes.
4) Cookies
We use cookies to:
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Enable cart and checkout functionality
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Remember user preferences
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Improve site performance
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Analyze visitor behavior
You can adjust cookie settings through your browser. Disabling cookies may affect certain features of the site.
5) Email Communications
If you subscribe to updates or create an account, we may send:
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Order confirmations
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Shipping notifications
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Account-related messages
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Optional marketing emails (only if you opt in)
You may unsubscribe from marketing emails at any time using the link provided in the email.
For privacy-related requests, contact us at:
support@ounceofgoldandsilver.com
6) Data Security
We implement reasonable technical and administrative safeguards to protect your information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7) Information Sharing
We may share information only with trusted third parties necessary to operate our business, including:
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Payment processors
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Shipping carriers
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Hosting providers
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Fraud prevention services
These providers are only permitted to use your information to provide services on our behalf.
We may also disclose information if required by law.
8) Data Retention
We retain personal information only as long as necessary for:
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Fulfilling orders
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Legal and tax obligations
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Fraud prevention
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Resolving disputes
You may request deletion of your personal information, subject to legal retention requirements.
9) Your Privacy Rights
Depending on your location (including certain U.S. states), you may have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Opt out of marketing communications
To exercise your rights, email:
support@ounceofgoldandsilver.com
10) Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
11) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12) Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13) Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact: